Terms & Conditions

Privacy Policy

Privacy Policy

Rusalservices.com is committed to safeguarding your privacy online. We will use our best efforts to ensure that the information you submit to us remains private. Please read the following policy to understand how your personal information will be treated. This policy will be amended periodically.

Information Collection and Use

Registration:

A user must register in order to avail our services. During registration, a user is required to provide certain categories of information, such as name, address, mobile number, e-mail address, copy of aadhar card, pan card etc. In addition, a user may choose to provide other categories of information, such as career objectives, prior work history, job related skills and other job search related information. rusalservices.com encourages its users to provide all of these information to avoid any delay in services.

Passive Collection of Information:

In addition to the information that you actively provide to rusalservices.com by methods such as completing the registration form, rusalservices.com collects information about how you interact with our site, not now but in future. rusalservices.com collects passive information for purposes such as testing and improving a user's experience at the site and the compilation of broad aggregate demographic data and related usage information for internal purposes and for disclosure to third parties such as advertisers and content partners. The types of passive information collected by this site include, without limitation, your IP address, which type of browser you are using, where you go on our site, and how long you stay on any part of our site. Passive information does not identify you to rusalservices.com by name, and rusalservices.com does not link your IP address to your personally identifiable information.

Contacting You by E-Mail:

rusalservices.com may use your contact information periodically in order to send you e-mail regarding updates at the rusalservices.com site. The frequency of these messages will vary depending upon your profile. In addition, we may send you free informational newsletters or notices, including job opportunities and job advice.

Sharing of Information

rusalservices.com does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested.

Acceptance of Terms / Changes to Privacy Policy: Your use of this site indicates an acceptance of the terms of the Privacy Policy. rusalservices.com reserves the right to update or amend this Privacy Policy at any time.

Eligibility

By using the Services, you represent and warrant that: (a) all registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you are eighteen (18) years of age or older upon registration; and (d) your use of the Services does not violate any applicable law or regulation, or any other obligation (including contractual obligation) you might have towards third parties.

Term and Termination

This Agreement shall remain in full force and effect (a) while you are using the Services IN ANY FORM, if you are a Visitor or User. We may terminate your membership for any or no reason at any time by ceasing to provide the Services to you. You understand that termination of this Agreement and the Account you have created with us may involve deletion of your Account information from our live databases. We will not have any liability whatsoever to you for any termination of your Account or related deletion of your information.

Rejection and Non Acceptance of Registration

Rusalservices.com can at any point of time reject a particular registration (Candidates, users, advertisers and partners) if the party is found to use the site for actions that hampers the reputation of Rusalservices.com business.

Rusalservices Member Interaction

You will not use any information obtained from the Services in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any User without their prior explicit consent.

Lawful Use

You will use the Services in a manner consistent with any and all applicable laws and regulations and solely for lawful purposes. The Services are for the personal use of Users only.

Miscellaneous

Amendments

This Agreement may be modified by us from time to time. If we make material changes to the Agreement, we will notify you about any updates. You agree that such amended Agreement will be effective thirty (30) days after being sent to you, and your continued use of the Services after that time shall constitute your acceptance of the amended Agreement.

Force Majeure

Any delay in the performance of any duties or obligations of either party will not be considered a breach of this Agreement if such delay is caused by a labor dispute, shortage of materials, fire, earthquake, flood, war, terrorism, governmental act, failures of common carriers (including Internet service providers),acts of God, or any other event beyond the control of such party, provided that such party uses reasonable efforts, under the circumstances, to notify the other party of the circumstances causing the delay and to resume performance as soon as possible.

Indemnity

You agree to defend, indemnify, and hold us, our subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the Services.

Governing Law and Arbitration

This Agreement shall be governed by the laws of the State of Kerala without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. You agree to submit to the personal jurisdiction of the state courts located within Cochin and the federal courts in the Cochin. Any claim or dispute in connection with this Agreement shall be resolved in a cost effective manner through binding non-appearance-based arbitration. The arbitration shall be initiated through an established alternative dispute resolution provider mutually agreed upon by the parties. The alternative dispute resolution provider and the parties must comply with the following rules: a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and c) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing, we may seek injunctive or other equitable relief to protect its intellectual property rights in any court of competent jurisdiction.

Other

This Agreement constitutes the entire agreement between you and us regarding the use of the Services. Our failure to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. The section titles in this Agreement are for convenience only and have no legal or contractual effect; as used in the Agreement, the word “including” means “including but not limited to”. Please contact us with any questions regarding this Agreement by e-mailing us at : info@rusalservices.com

Charges

This Site reserves the right to charge subscription and / or membership fees in respect of any part, aspect of this Site upon reasonable prior notice. Rusalservices.com reserves its right to terminate your account without any prior notice for any violation of the Terms of Use. All content shared by you becomes the property of Rusalservices.com and you agree to grant/assign the royalty free, perpetual right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.

All the contents of this Site are only for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. Any specific advice or replies to queries in any part of the Site is/are the personal opinion of such experts/consultants/persons and are not subscribed to by this Site. The information from or through this site is provided on "AS IS" basis, and all warranties, expressed or implied of any kind, regarding any matter pertaining to any goods, service or channel, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed and excluded. Certain links on the Site lead to resources located on servers maintained by third parties over whom Rusalservices.com has no control or connection, business or otherwise as these sites are external to Rusalservices.com you agree and understand that by visiting such sites you are beyond the Rusalservices.com website. Rusalservices.com therefore neither endorses nor offers any judgement or warranty and accepts no responsibility or liability for the authenticity/availability of any of the goods/services/or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visit and/or transaction/s on these sites.

ANTI SPAM POLICY

The use and access to database package is subject to this policy. The services provided to you are aimed at providing solutions to your problems. Mailing practices such as transmitting marketing and promotional mailers/ Offensive messages/ false and incorrect messages / messages with misleading subject lines in order to intentionally obfuscate the original message, are strictly prohibited. We reserve the right to terminate services, without prior notice, to the originator of Spam. No refund shall be admissible under such circumstances.

  • Unsolicited Bulk Messages/Unsolicited Commercial Messages.
  • Non service related mails.
  • Messages with misleading subject lines.
  • Blank Messages.
  • Extra ordinary High Number of mails.
  • Mails soliciting payments.
  • Misleading/Fraudulent mails.
  • Calling candidates from Rusalservices.com Database soliciting payments.
  • Charging candidates by giving fake offers.

Users agree to indemnify and hold harmless Rusalservices.com from any damages or claims arising out of usage of their database

To seek more information and to report Spam. Please mail us at: info@rusalservices.com

Note: The terms in this agreement may be changed by Rusalservices.com at any time. Rusalservices.com is free to offer its services to any client/prospective client without any restriction from anyone.

1.1 Rusal Services, has its office at Ernakulam 682508, Kerala. Operates the website RusalServices.com. The Website along with all associated software, design, servers, data, user inputs and associated services shall collectively be known as the “Platform”. The services we provide to you via the Platform shall be known as the “Services”.

1.2 Your privacy is very important to us. We respect your privacy and believe that we should clearly and transparently disclose our privacy practices to you. This privacy policy (the “Privacy Policy”) explains our policies regarding collection, use and disclosure of your personal information, personally identifiable information and other data collected from you when you use our Services. This Privacy Policy does not apply to any third-party websites or applications. Please note that you shall visit any third-party sites at your own risk upon conditions laid down in their privacy policies, if any.

1.3 We may change, modify, amend, terminate or replace this Privacy Policy at any time at our discretion. If we change, modify, amend or terminate this Privacy Policy, such modifications will become effective immediately upon posting to the Website.

1.4 We will not use or share your information with anyone except as described in this Privacy Policy. We use your information for providing and improving the Services. By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1.5 You agree to periodically review the current version of the Privacy Policy, as posted on the Website. If you do not agree with the terms of this Privacy Policy, please do not use the Services.

1.6 This Privacy Policy is to be read with, and is an integral part of, our Terms of Use available in the foot section of the website. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use.

2. COLLECTION OF INFORMATION

2.1 While using our Services, we may ask you to provide us with certain personally identifiable information (“PII”) that can be used to contact or identify you. PII includes, but is not limited to, your name, phone number, postal address, email address, aadhar card details and other information that by itself, or in conjunction with other information, can be used to specifically identify you. However, PII does not include aggregated information that, by itself, does not permit identification.

2.2 Information that we collect when you use our Services includes:

(i) Information provided by you

When you register with us through the Website or in person, we ask you for certain information. This will include your name, email address, mobile number, telephone number, aadhar card details,pan card details, bank passbook copy, details of company name & registration, company address, and details of legal mandates you wish to use our Services for.

Further, we ask you for certain information pertaining to each statutory or legal mandate that you may wish to list on our Platform. This includes information such as your location, gender, other details required for the service you may like to buy, which is critical for the provision of our Services

(ii) Payment information

Our Services require you to make payments on the Platform. When you are making any payments, we collect billing details from you such as your name, name of company, billing address, contact number, payment method and IP address, and then redirect you to a secure payment service provider platform operated by our payments partner(s) GooglePay, net banking etc. and other payment partners which may be added time to time. We do not store any payment related information such as credit/debit card details and/or bank details.

(iii) Advertising, Use of Cookies, and Other Tracking Technologies (Cookie Policy)

We advertise in a number of ways, including online through managed social media presences, and on other unaffiliated sites and mobile applications. To understand how our advertising campaigns are performing, we may collect certain information via our Sites through our advertising service providers. We or our vendors use several common online tracking tools to collect information about our users, such as browser cookies, web beacons, and other similar technologies. The information we collect includes IP addresses, the number of page visits, pages viewed via our Sites, search engine referrals, browsing activities over time and across other websites following your visit to one of our Sites or applications, and responses to advertisements and promotions on the websites and applications where we advertise. We do not permit third parties to advertise on our Site.

We also use certain information to: Identify new visitors to our Sites; Recognize returning visitors; Advertise on other websites and mobile applications not affiliated with us; Analyse the effectiveness of our advertisements; Better understand our audience, customers, or other Site visitors; and Determine whether you might be interested in new products or services.

(iv) Controlling Our Tracking Tools.

Your browser may give you the ability to control cookies. How you do so, however, depends on your browser and the type of cookie. Certain browsers can be set to reject all browser cookies. If you configure your computer to block all cookies, you may disrupt certain web page features, and limit the functionality we can provide when you visit or use our Sites. If you block or delete cookies, not all of the tracking that we have described in this policy will stop. Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. These browser features are still not uniform, so we are not currently set up to respond to those signals.

(v) Controlling Online Interest-Based Ads.

We sometimes work with online advertising vendors to provide you with relevant and useful ads. This may include ads served on other companies’ websites. These ads may be based on information collected by us or third parties. For example, your geographical location may be used to target an ad for people in your area. These ads may also be based on your activities on our Sites or on third party websites.

Please note that we use google analytics and similar kind of tools for the purpose of analytics and measurement of the Services. For example, we may use the data gathered from your usage of the Services by facebook, twitter etc. to design new products or services, or to make our existing offerings under the Services more user friendly.



2.3 Apart from the information listed above and the Mandate Information made available to us while providing our Services, we do not collect any other sensitive information such as financial data, political views of any individuals, health-related information or sexual orientation of any individuals, information related to race, caste or language (Collectively, “Sensitive Personal Information”), unless required by the provisions of any applicable law for providing you an appropriate solution.

4. STORAGE OF INFORMATION

4.1 All data storage of your PII or other information collected from you may be stored and processed on our computers or on computers located at the cloud servers provided by our Service provider company. Through your use of the Services, you unequivocally consent to the processing and storage of your information.

4.2 We store some of your information on our device for subsequent retrieval and utilisation.

4.3 Although the security of your PII and other information is important to us, do remember that no method of electronic storage, or method of transmission over the internet is 100% secure. While we strive to use commercially acceptable and standard means to protect your information, including internal reviews of our data collection, storage and processing practices and security measures, we cannot guarantee absolute security in this regard. You provide your information and PII to us at your own risk.

5. DISCLOSURE AND SHARING OF INFORMATION

5.1 We may employ third parties to facilitate the Services, to provide the Services on our behalf, to help us analyse how the Services are used, or to perform Service-related services. We may share your information with third-parties in the following circumstances:

(i) We have obtained your consent, including when you choose to register with us, use the Services, and otherwise share your information with us, other users on the Platform and/or other third-parties;

(ii) If sharing or disclosure of your PII or other information is necessary to avail you with the Services;

(iii) If sharing or disclosure of your PII or other information with our associate entities, including any related companies, successors, assigns, licensees, affiliates or business partners becomes necessary to ease the processing of the service requested by you. We require that these entities process your PII or other information solely as per our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures;

(iv) If your PII or other information is demanded by a court order or by governmental authorities;

(v) If sharing or disclosure of your PII or other information is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty;

(vi) If sharing or disclosure of your PII or other information is needed to protect anyone but not limited to our employees, independent contractors, officers, members or other users; and

(vii) If otherwise permitted to do so by this Privacy Policy or by provisions of applicable law.

5.2 All financial information collected on the Platform is used solely to enable payments as consideration for the Services. No financial information collected on the Platform is used for marketing or promotional purposes. Remember that if you provide any PII directly to a third party, such as through a link on the Website or any other means, the processing is typically based on their standards (which may not be the same as ours);

5.3 When any PII or other information pertaining to the users is shared with third-parties, we shall ensure that such information shall be non-confidential, aggregated or anonymised. You understand that we may further distribute your information to a wider audience through third-party sites and services, as long such distribution is consistent with this clause and other provisions contained in this Privacy Policy.

5.4 We will never sell your PII to unaffiliated third-parties without your approval at the time of collection. You agree to inform us of any changes to your PII.

6. RIGHTS WITH RESPECT TO YOUR INFORMATION

6.1 If you wish to make a request in respect of your personal information, please contact us at info@RusalServices.com

6.2 In some circumstances, we may not be able to comply with a request that you make in respect of your personal information. For example, we may not be able to provide a copy of your information where it infringes on the rights of another user. We may also be required to retain certain information that you ask us to delete for various reasons, such as where there is a legal requirement to do so.

6.3 If we are unable to resolve your request, or if you are concerned about a potential violation, you may be entitled to report the issue or make a complaint to the data protection authority in our jurisdiction in the city of Ernakulam in the State of Kerala.

7. INFORMATION RETENTION

7.1 We collect and retain certain information that is required for our detection, investigation and prevention of fraud, cheating and other violations of our Terms of Use and applicable laws (“Breach(es)”). This data is used only for the purposes of detection, investigation, prevention and, where applicable, acting on such Breaches and stored only for the minimum amount of time needed for the purpose of dealing with such Breaches. If the data indicates that such a Breach has occurred, we will further store the data for the establishment, exercise or defence of legal claims, until a legal case related to it has been resolved, or such legal claim no longer exists due to the expiry of relevant limitation periods. Please note that the specific data stored for dealing with Breaches may not be disclosed to you if such disclosure will compromise our legal rights as well as the mechanism through which we detect, investigate and prevent such Breaches.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. You agree to periodically review the current version of the Privacy Policy, as posted on the Website or App. We will notify you of material changes by notice on this page when you log on to the Website or the App. Changes to this Privacy Policy are effective when they are posted on this page. If you do not agree to the change, you may discontinue the use of Services.

REFUND POLICY

WE ARE CHARGING ONLY THE CONSULTATION AND ADVISORY CHARGES, THERE WILL BE NO REFUND OF ANY AMOUNT.